30 August Optimize inbound processing with forms and automation
Optimize the processing of incoming requests through forms and automation
The Folies Gruss welcomes various audiences and therefore its teams address and receive requests from a variety of B2B and B2C actors: individuals, school groups, communities, car drivers etc.
Receiving, tracking, responding to different types of requests as well as assigning them to the right person or team is a tedious task that can easily be automated. That's why the Folie Gruss asked Arenametrix to help them simplify this process through the implementation of forms on the website.
Arenametrix allows you to retrieve and sort requests while providing a detailed view of each interaction with contacts and structures.
Find out more about the reasons for this success in our dedicated use case.
Born in 1868 from the meeting of Charles Gruss and Maria Martinetti, a young woman from a family of horsemen, the Gruss Company specialized in equestrian shows. Today, the Folies Gruss show has 24 artists, 50 horses, an orchestra, a singer and offers 1h30 of aerial, comic and musical equestrian shows in the heart of Paris, and in Béziers during the summer.
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