Chantilly Castle

Museums : Personalise communications and manage contact preferences

Personalise communications and manage contact preferences

We present our collaboration with the Chantilly Castle.
Attracting various types of visitors thanks to its varied cultural offer, centralising the castle's customer data met the challenges of knowing the public in order to offer them personalised communications and offers according to their typology.

Knowledge of visitors and their behaviour is further enriched thanks to the connection to access control. This allows the teams to collect information such as the time of visits and therefore to anticipate the flow of visitors.

Work has also been done on automating the contact points to accompany visitors and send them the right communications at the right time.

Discover now the work done with the Château de Chantilly.le

We are glad to share our work with the Château de Chantilly.
Thanks to its varied cultural offer, it attract various types of visitor. Centralising its customer data was a key project to increase the audience knowledge. Enabling the sales and marketing teams to send personalised and targeted communications.

Knowledge of visitors and their behavior is further enhanced thanks to the connection to access control. Allowing teams to collect information such as the time of visit and therefore anticipate the attendance.

Work on the automating contact points was also carried out to support visitors and send them the right communications at the right time.

Discover the work done by downloading our use case.

Chantilly Castle
Chantilly Castle

The Château de Chantilly offers a rich and varied cultural programme: exhibitions, equestrian shows, public events and hosts exceptional private events throughout the year.

7

The number of themes offered by the castle in its preference centre.

Sophia Baladi

Sophia Baladi

Would you like to carry out a data & CDM diagnosis of your organisation? Take advantage of 30 minutes of free consulting by reserving your time.

Solène Jimenez

Solène Jimenez

Would you like to carry out a data & CDM diagnosis of your organisation? Take advantage of 30 minutes of free consulting by reserving your time.

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