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Everything you need to master CRM marketing in performing arts, sports and culture.

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4 tried-and-tested strategies to fill your concert hall

A full house is part of a show producer's financial future, so it's legitimate to ask what strategies we have to attract and retain spectators.

22 September 2026 · 3 min read

Digital advertising campaigns : worthwhile for the events sector ?

If there's one subject that divides the marketing departments of cultural and sports organizations when it comes to allocating their ...

22 September 2026 · 5 min read

The best email subject lines to get your communications opened !

22 September 2026 · 5 min read

Before, during and after the event : 3 ways to build audience loyalty

A spectator's path, a visitor's path, a fan's path... Here are several variations on a single idea: to create a personalized dialogue with ...

22 September 2026 · 4 min read

Segmentation of cultural audiences: definition and examples

If you work in a cultural venue, you have two important objectives: to develop and retain your audiences. Both of these objectives will be ...

22 September 2026 · 8 min read

Convincing undecided spectators with abandoned shopping cart reminder emails

75,6% ! This is the average shopping cart abandonment rate on internet across all sectors in 2018 (source: SalesCycle). Shopping cart ...

22 September 2026 · 4 min read

Cultural structures and events: should you integrate SMS into your customer loyalty strategy?

While SMS is now widely used by brands as one of the key channels in their loyalty strategy, this communication channel is still little ...

22 September 2026 · 4 min read

Digital transformation of museums: improving engagement and visits

In recent years, we have seen significant technological advancements across all sectors, and the cultural sector is no exception. Museums ...

22 September 2026 · 8 min read

How to communicate with OPT-OUT contacts using service email?

Since its implementation in 2018, the General Data Protection Regulation (GDPR) has sparked both enthusiasm and concern among ...

22 September 2026 · 5 min read