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Advice, methods and trends to know and retain your audiences better.

Article

Arenametrix and vivenu partner to turn ticketing data into audience growth

Arenametrix and vivenu are strengthening their partnership to help sports, culture and live entertainment organisations get more value from ...

28 September 2026 · 2 min read
Article

The 10 Marketing Automation Scenarios to Have in Place for the New Season

The start of a new season is often a race against the clock for marketing and CRM teams. There’s a new programme to promote, acquisition ...

13 August 2026 · 10 min read
Article

What to Say When the Festival Is Over: 6 Messages to Keep Your Festival Audience Engaged

The final notes are ringing out, festival-goers are heading home, and the production teams are already starting to dismantle the stages. ...

10 August 2026 · 9 min read
Article

5 Ways to Attract More Visitors to Your Cultural Venue

Attracting new visitors is a priority for most cultural organizations. But with marketing budgets often under pressure, investing heavily ...

17 July 2026 · 6 min read
Article

10 Key Metrics to Predict and Increase Festivalgoer Repeat Attendance

Once the last festivalgoer leaves the site, organisers enter what is often the most uncertain period of the year: How many people will come ...

17 July 2026 · 7 min read
Article

The Offseason CRM Checkup: 9 Points to Review Before the Season Starts

Most national championships have now come to an end. After a demanding season shaped by matches, ticketing campaigns, partner activations, ...

16 July 2026 · 10 min read
Article

From visitor to patron: how data is transforming cultural fundraising

An interview with Anna Cattaneo: data, CRM, loyalty and patronage. The keys to turning your audiences into committed patrons.

26 June 2026 · 9 min read
Article

Building Subscriber Loyalty from the Very First Message with Marketing Automation

Comédie de Genève, Royal Charleroi Sporting Club, and Palais de Tokyo operate in very different worlds—a theatre, a professional sports ...

15 June 2026 · 5 min read
Article

Festival Checklist: 9 CRM and Marketing Actions to Set Your Event Up for Success

Festival season is approaching, bringing its usual set of challenges: selling the remaining tickets, ensuring a smooth on-site experience, ...

15 June 2026 · 7 min read
Article

Season Ticket Campaigns: 6 Best Practices to Convert and Retain Your Fans

In a professional club, the season ticket campaign is not just a simple ticketing operation. It is a commercial key moment, but also a ...

18 May 2026 · 8 min read