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The spectator experience does not begin when the show starts.
An effective spectator experience means providing support before, during and after the performance. Practical information, communication of additional services and satisfaction surveys are all elements that allow for a smooth experience.
In order to offer the best possible experience for the touring show Julia at the Cabaret and to highlight its catering offer, Pastoo (a cultural events agency) and Arenametrix worked together to build a specific spectator path based on marketing automation scenarios.
Find out more about the work done together in our dedicated use case.
Pastoo is a Belgian federation specialized in the creation of sustainable cultural events with strong values. Music festivals, street art, immersive walks and the creation of shows, their events are plural and offer life-size emotions to their audiences.
Would you like to carry out a data & CDP diagnosis of your organisation? Take advantage of 30 minutes of free consulting by reserving your slot.
Would you like to carry out a data & CDP diagnosis of your organisation? Take advantage of 30 minutes of free consulting by reserving your slot.
Practical information, last minute promotional offer, the cases of use of the SMS within the framework of a relation with cultural audiences are numerous
Creating a spectator journey means offering a complete experience before, during and after the show thanks to marketing automation.
Optimize the processing of incoming requests thanks to forms and automation The Folies Gruss welcomes various audiences and therefore its teams address and receive requests from various B2B and B2C actors: individuals, school groups, communities, car drivers, etc.
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