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Guides, webinars & customer stories

Everything you need to master CRM marketing in performing arts, sports and culture.

Using Pims and Arenametrix together to steer your marketing

How Arenametrix and Pims work together to deliver the best sales tracking and marketing data for the live performance sector.

22 September 2026 · 4 min read

Opera houses: welcoming newcomers well, to diversify your audiences

How do you get new audiences through the doors of your opera house? Once, to begin with. But above all twice, then three times.

22 September 2026 · 7 min read

Three ethical alternatives to Black Friday for cultural organisations

The cultural sector and Black Friday: three responsible alternatives that rethink consumption while holding your audience's attention.

22 September 2026 · 3 min read

Five reasons to move from Mailchimp to Arenametrix for your cultural communication

Save time, measure the impact of what you do and know your audiences better with Arenametrix, the CRM built for the cultural sector.

22 September 2026 · 4 min read

Improving event engagement with WhatsApp: strategies and examples

Event organisers: how WhatsApp improves communication and engagement with your audience.

22 September 2026 · 6 min read

Visitor data: a valuable resource worth collecting

Collecting visitor data is a real headache for cultural institutions. Cindy Ogiez of the Mucem shares her strategy.

22 September 2026 · 6 min read

Best practices for selling through your online shop

Best practices to boost sales in your online shop: user experience, reassurance, conversion tools and more.

22 September 2026 · 6 min read

Venues: should you hand part of your ticket sales to resellers?

A pillar of sound marketing, your sales strategy is absolutely crucial. How do you define it?

22 September 2026 · 7 min read

From a first visit to loyalty: welcoming first-time audiences and bringing them back

How thoughtful, personalised communication can completely change your relationship with first-time audiences.

22 September 2026 · 5 min read

Nanterre 92: Leveraging CRM Strategy to Shatter League Attendance Records

UC Use case : Nanterre 92 How Nanterre 92 harnessed fan data to set a new Betclic Élite spectator record during their high-stakes showdown…

22 September 2026 · 5 min read