SSO checklist: 7 questions to ask before launching your project
The topic had come up at every meeting for two seasons. This time, it is on the roadmap: your audiences will soon have a single account to buy a ticket, order from the shop and open the app. Everyone is on board. One ...
Swiss Basketball: building a 360° fan database to grow engagement nationwide
Swiss Basketball is the umbrella organisation for basketball in Switzerland, from clubs to the national teams, including youth development ...
Generic or industry-specific SSO: why choose an SSO built for sport and culture?
In sport and culture, audience engagement is what keeps every season alive. To sustain it, clubs, performing arts venues, festivals and ...
How Eclipso brought its visitors back with a simple SMS
Eclipso creates virtual reality experiences that take visitors to the heart of historical and cultural stories, with the aim of making ...
Stade Brestois 29: rewarding fan loyalty on the 5th ticket purchase
When a supporter buys their fifth ticket, they are no longer just curious: they are a regular. Yet at most clubs, they receive the same ...
Stade Brestois 29: reactivating lapsed ticket buyers with CRM automation
Not all inactive contacts in a CRM database are alike. Some no longer open anything the club sends. Others still read the emails but have ...
10 good reasons to offer single sign-on to your audiences
Friday evening, the last seats for tomorrow's match go on sale. A fan taps through on their phone, lands on the login screen and can't ...
Royal Charleroi Sporting Club: Building a Structured Fan Journey to Improve Onboarding, Retention, and Reactivation
Founded in 1904, Royal Charleroi Sporting Club is an institution deeply rooted in the Hainaut region. Nicknamed Les Zèbres in reference to ...
Arenametrix and vivenu partner to turn ticketing data into audience growth
Arenametrix and vivenu are strengthening their partnership to help sports, culture and live entertainment organisations get more value from ...