Skip to content
Resource centre

Guides, webinars & customer stories

Everything you need to master CRM marketing in performing arts, sports and culture.

Interview

Turning fan data into revenue: a conversation with David Pansbo, Playmakers

With Arenametrix Ecosystem Talks, Arenametrix is launching a new interview format dedicated to the people and companies shaping the future ...

27 July 2026 · 11 min read
Article

5 Ways to Attract More Visitors to Your Cultural Venue

Attracting new visitors is a priority for most cultural organizations. But with marketing budgets often under pressure, investing heavily ...

17 July 2026 · 6 min read
Article

10 Key Metrics to Predict and Increase Festivalgoer Repeat Attendance

Once the last festivalgoer leaves the site, organisers enter what is often the most uncertain period of the year: How many people will come ...

17 July 2026 · 7 min read
Article

The Offseason CRM Checkup: 9 Points to Review Before the Season Starts

Most national championships have now come to an end. After a demanding season shaped by matches, ticketing campaigns, partner activations, ...

16 July 2026 · 10 min read
Use case

Belgian Pro League: A Shared CRM Framework Tailored to Each Club

7 July 2026 · 6 min read
Use case

Supporting Every Spectator Before and After Their Visit with Automated Communications

CF Comédie-Française Discover how the Comédie-Française structured its audience communication strategy to prepare visitors for their…

6 July 2026 · 3 min read
Article

From visitor to patron: how data is transforming cultural fundraising

An interview with Anna Cattaneo: data, CRM, loyalty and patronage. The keys to turning your audiences into committed patrons.

26 June 2026 · 9 min read
Use case

FC Zürich: from centralised fan data to actionable personas

FZ FC Zürich By connecting behavioural, transactional and engagement data, FC Zürich has gained a far more precise understanding of its fan ...

23 June 2026 · 7 min read
Use case

Aviron Bayonnais : Using Supporter Feedback to Shape the Season Ticket Holder Experience

UC Use case : Aviron Bayonnais By leveraging the GuestViews module, Aviron Bayonnais has structured its season ticket holder feedback ...

16 June 2026 · 3 min read
Article

Building Subscriber Loyalty from the Very First Message with Marketing Automation

Comédie de Genève, Royal Charleroi Sporting Club, and Palais de Tokyo operate in very different worlds—a theatre, a professional sports ...

15 June 2026 · 5 min read