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Everything you need to master CRM marketing in performing arts, sports and culture.

Use case

Adopting a CRM tool to communicate easily with audiences while complying with Québec’s Law 25

FA Firt Act Theater How implementing Arenametrix made it possible to simplify the marketing team’s work while ensuring full compliance…

2 December 2025 · 3 min read
Article

OTT in Sports: Driving fan engagement and data-driven revenue growth

The way fans consume sports is constantly evolving alongside technological innovation and generational change. Streaming platforms, social ...

28 November 2025 · 10 min read
Use case

How to turn social media audiences into an actionable fan database

UD USL Dunkerque To prepare for the expansion of its stadium, USL Dunkerque deployed a simple but highly effective activation designed…

28 November 2025 · 4 min read
Article

Fan data monetization: the new competitive edge in Sports B2B revenue

For sports clubs and federations, B2B revenue streams—sponsorship, hospitality, business networking, corporate memberships, premium ...

24 November 2025 · 9 min read
Use case

Beyond the scoreboard: Turning fans into lifelong supporters

How Élan Béarnais strengthened fan loyalty and secured subscription revenue through a powerful CRM strategy.

23 October 2025 · 3 min read
Use case

Giving château visitors a voice, in the moment and afterwards

CD Château de Chantilly How the Château de Chantilly listens to visitors across its different spaces.

21 October 2025 · 2 min read
Use case

Active, playful listening across every space in the museum

MD Musée de l'Air et de l'Espace Museum · Aviation and space…

14 October 2025 · 2 min read
Article

CRM in Sports & Culture: align strategy with visitor experience

In the previous article, we argued that CRM should not be seen as just another technical tool, but as a strategic framework for building ...

29 September 2025 · 7 min read
Use case

Maintaining Strong Audience Relations in the Event of Last-Minute Cancellations

BP Benrath Palace Discover how the Benrath Palace and Park Foundation ensures an outstanding visitor experience at its Lichterfest…

29 September 2025 · 3 min read
Use case

Boosting Sales with a Display Campaign

MD Maison des Arts du Léman Discover how Maison des Arts du Léman expanded its communication channels to reach new audiences and increase ...

23 September 2025 · 2 min read